Jeremy Ward (Software Engineer)
@jeremywarddev
Shipped PagerDuty-style alert escalation today for my $39/mo SaaS. 21 commits. Emergency call comes in, AI captures it, contractor gets an SMS. No response in 10 minutes? Auto-calls them. Still nothing? Escalates to backup. Daily summary at end of day. Built it in Rails 8 with Solid Queue + Twilio. No third-party escalation service, no extra cost. Just background jobs that check if someone acknowledged the alert. The whole point of GetBackTo is follow-through, not deflection. Every competitor answers the call and moves on. We make sure the contractor actually does something about it. https://getbackto.app #buildinpublic #rails #saas #indiehacker
