Paper
Safety First: Psychological Safety as the Key to AI Transformation
Authors
Aaron Reich, Diana Wolfe, Matt Price, Alice Choe, Fergus Kidd, Hannah Wagner
Abstract
Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study examines whether psychological safety is associated with AI adoption and usage in the workplace. Using survey data from 2,257 employees in a global consulting firm, we test whether psychological safety is associated with adoption, usage frequency, and usage duration; and whether these relationships vary by organizational level, professional experience, or geographic region. Logistic and linear regression analyses show that psychological safety reliably predicts whether employees adopt AI tools but does not predict how often or how long they use AI once adoption has occurred. Moreover, the relationship between psychological safety and AI adoption is consistent across experience levels, role levels, and regions, and no moderation effects emerge. These findings suggest that psychological safety functions as a key antecedent of initial AI engagement but not of subsequent usage intensity. The study underscores the need to distinguish between adoption and sustained use and highlights opportunities for targeted organizational interventions in early-stage AI implementation.
Metadata
Related papers
Vibe Coding XR: Accelerating AI + XR Prototyping with XR Blocks and Gemini
Ruofei Du, Benjamin Hersh, David Li, Nels Numan, Xun Qian, Yanhe Chen, Zhongy... • 2026-03-25
Comparing Developer and LLM Biases in Code Evaluation
Aditya Mittal, Ryan Shar, Zichu Wu, Shyam Agarwal, Tongshuang Wu, Chris Donah... • 2026-03-25
The Stochastic Gap: A Markovian Framework for Pre-Deployment Reliability and Oversight-Cost Auditing in Agentic Artificial Intelligence
Biplab Pal, Santanu Bhattacharya • 2026-03-25
Retrieval Improvements Do Not Guarantee Better Answers: A Study of RAG for AI Policy QA
Saahil Mathur, Ryan David Rittner, Vedant Ajit Thakur, Daniel Stuart Schiff, ... • 2026-03-25
MARCH: Multi-Agent Reinforced Self-Check for LLM Hallucination
Zhuo Li, Yupeng Zhang, Pengyu Cheng, Jiajun Song, Mengyu Zhou, Hao Li, Shujie... • 2026-03-25
Raw Data (Debug)
{
"raw_xml": "<entry>\n <id>http://arxiv.org/abs/2602.23279v1</id>\n <title>Safety First: Psychological Safety as the Key to AI Transformation</title>\n <updated>2026-02-26T17:53:37Z</updated>\n <link href='https://arxiv.org/abs/2602.23279v1' rel='alternate' type='text/html'/>\n <link href='https://arxiv.org/pdf/2602.23279v1' rel='related' title='pdf' type='application/pdf'/>\n <summary>Organizations continue to invest in artificial intelligence, yet many struggle to ensure that employees adopt and engage with these tools. Drawing on research highlighting the interpersonal and learning demands of technology use, this study examines whether psychological safety is associated with AI adoption and usage in the workplace. Using survey data from 2,257 employees in a global consulting firm, we test whether psychological safety is associated with adoption, usage frequency, and usage duration; and whether these relationships vary by organizational level, professional experience, or geographic region. Logistic and linear regression analyses show that psychological safety reliably predicts whether employees adopt AI tools but does not predict how often or how long they use AI once adoption has occurred. Moreover, the relationship between psychological safety and AI adoption is consistent across experience levels, role levels, and regions, and no moderation effects emerge. These findings suggest that psychological safety functions as a key antecedent of initial AI engagement but not of subsequent usage intensity. The study underscores the need to distinguish between adoption and sustained use and highlights opportunities for targeted organizational interventions in early-stage AI implementation.</summary>\n <category scheme='http://arxiv.org/schemas/atom' term='cs.CY'/>\n <published>2026-02-26T17:53:37Z</published>\n <arxiv:comment>26 pages</arxiv:comment>\n <arxiv:primary_category term='cs.CY'/>\n <author>\n <name>Aaron Reich</name>\n </author>\n <author>\n <name>Diana Wolfe</name>\n </author>\n <author>\n <name>Matt Price</name>\n </author>\n <author>\n <name>Alice Choe</name>\n </author>\n <author>\n <name>Fergus Kidd</name>\n </author>\n <author>\n <name>Hannah Wagner</name>\n </author>\n </entry>"
}