Paper
Beyond Binary Correctness: Scaling Evaluation of Long-Horizon Agents on Subjective Enterprise Tasks
Authors
Abhishek Chandwani, Ishan Gupta
Abstract
Large language models excel on objectively verifiable tasks such as math and programming, where evaluation reduces to unit tests or a single correct answer. In contrast, real-world enterprise work is often subjective and context-dependent: success hinges on organizational goals, user intent, and the quality of intermediate artifacts produced across long, multi-tool workflows. We introduce LH-Bench, a three-pillar evaluation design that moves beyond binary correctness to score autonomous, long-horizon execution on subjective enterprise tasks. The pillars are: (i) expert-grounded rubrics that give LLM judges the domain context needed to score subjective work, (ii) curated ground-truth artifacts that enable stepwise reward signals (e.g., chapter-level annotation for content tasks), and (iii) pairwise human preference evaluation for convergent validation. We show that domain-authored rubrics provide substantially more reliable evaluation signals than LLM-authored rubrics (kappa = 0.60 vs. 0.46), and that human preference judgments confirm the same top-tier separation (p < 0.05), evidence that expert-grounded evaluation can scale without sacrificing reliability. We release public datasets and report results on two environments: Figma-to-code (33 real .fig tasks against the Figma API via MCP) and Programmatic content (41 courses comprising 183 individually-evaluated chapters on a course platform serving 30+ daily users).
Metadata
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Raw Data (Debug)
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