Research

Paper

AI LLM March 23, 2026

Surfacing and Applying Meaning: Supporting Hermeneutical Autonomy for LGBTQ+ People in Taiwan

Authors

Yi-Tong Chen, En-Kai Chang, Nanyi Bi, Nitesh Goyal

Abstract

After Taiwan's legalization of same-sex marriage in 2019, LGBTQ+ communities continue to face hostility on social media. Using the lens of hermeneutical injustice and autonomy, we examine how technological conditions affect LGBTQ+ individuals' identity exploration, narrative seeking, and community resilience. We conducted a multi-stage study with Taiwanese LGBTQ+ individuals, including in-depth interviews, participatory design workshops, and evaluation sessions. Participants described fragile yet creative strategies such as seeking validation in online interactions, reframing hostile content through theory, and relying on allies. Building on these insights, we designed and evaluated a retrieval-augmented, LLM-powered chatbot with four modes of interaction: reflection, validation, discussion, and allyship. Findings show that the system fosters hermeneutical autonomy by helping participants reframe hostile narratives, validate lived experiences, and scaffold identity exploration, while reducing the hermeneutical labor of navigating social media hostility. We conclude by outlining design implications for AI systems that advance hermeneutical autonomy through fluid self-representation, contextualized dialogue, and inclusive community participation.

Metadata

arXiv ID: 2603.21990
Provider: ARXIV
Primary Category: cs.HC
Published: 2026-03-23
Fetched: 2026-03-24 06:02

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Raw Data (Debug)
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